Privacy & Cookie Policy

Last updated: 11 April 2025

1. Who we are

I am Charlotte Benzing, based in Germany, and I operate the website http://www.charlottebenzing.com
You can contact me at: hello@charlottebenzing.com

2. What personal data we collect

I may collect the following types of personal data:

• Name and email address (e.g. if you subscribe to my newsletter or download free materials)

• Billing information (if you purchase services)

• IP address, browser type, and usage data (via cookies)

3. How data is collected

Your data may be collected through:

• Contact forms and signup forms

• Direct communication (e.g. email or bookings)

• Cookies and tracking technologies

• Purchase or registration processes

4. Why your data is collected

I process personal data to:

• Provide access to services or products you have requested

• Send relevant information by email (only if you have given consent)

• Improve website functionality and user experience

• Analyse website traffic and performance

• Comply with legal requirements

5. Legal basis for processing

I process your data based on:

• Your consent (e.g. for newsletter subscriptions)

• Fulfilment of a contract (e.g. if you purchase a service)

• Compliance with legal obligations

• Legitimate interest (e.g. basic analytics)

6. Use of cookies

This website uses cookies to:

• Ensure website functionality

• Analyse usage through tools like Google Analytics

• Deliver marketing through platforms such as Meta or Google Ads (only with consent)

You can manage or withdraw your consent at any time via the cookie settings.

7. Data sharing

I may share data with third-party service providers who help operate the business, including:

• Email and CRM providers (e.g. Mailchimp)

• Payment processors (e.g. Stripe)

• Analytics services (e.g. Google Analytics)

All providers are GDPR-compliant and only process data on my behalf.
I do not sell your personal information.

8. International data transfers

Some of the services I use may transfer data outside the EU/EEA. In such cases, data is transferred only under valid legal safeguards, such as Standard Contractual Clauses (SCCs).

9. Data retention

Personal data is stored only as long as necessary for the purposes stated above, or as required by law.
Once data is no longer needed, it is securely deleted.

10. Your rights under GDPR

You have the right to:

• Request access to your personal data

• Correct or delete your data

• Withdraw consent at any time

• Object to data processing

• Request data portability

• Lodge a complaint with your local Data Protection Authority

To exercise your rights, contact: hello@charlottebenzing.com

11. Data security

I take appropriate technical and organisational measures to protect your data, including secure storage and access controls.